Track Shipment

Enter the tracking number received at shipment to view real-time updates for your package, including pickup, transit, customs clearance, delivery, and signature. Updates during border inspection and final delivery may be slightly delayed; if no new records appear for an extended period, please contact your consultant for verification.

Waybill tracking is a benefit of the Exclusive Concierge service. Log in and activate to start using it.

Your account currently lacks permission to query shipping addresses.

Please activate your dedicated concierge service before using the shipping address lookup feature.

After activating "Exclusive Concierge," you can self-serve to track your shipment on this page or directly ask your consultant for updates in the chat. The service lasts for 30 days; access will expire once the term ends.